McDonald’s to make major changes to 800 restaurants in bid to speed up service

McDonald's has announced major changes to its restaurants across the country, including scrapping its front counter as part of a huge shake-up to get customers served quicker.

The fast food giant will refurbish 200 of its UK sites in 2022, and will roll out the new design to 800 branches in total over the next four years.

The new changes will result in fewer people congregating around the touch screens and help to shorten queues, McDonald's said.

Three restaurants have already been redesigned in Bow, east London, Peckham, south London and Kirkby, Merseyside.

What is changing in McDonald's restaurants?

The burger chain will get rid of its staffed counter, giving more space to digital touch screens for ordering food.

McDonald's said around 50% of its sales are now made either through its app or using touch screens.

It will create "specific areas for different sales channels", a move it said should mean fast food fans get their meals quicker.